FAQ's

Do I have to use your design?

If your manufacturer has standard modules that you need to select from, it’s not really a custom design. While we have some standard base designs, our stairs are custom made for you. We can change any dimension or material to your exact requirement, limited only by building regulations, Australian standards, and sometimes, the laws of physics.

How is my stair designed?

We start with the floor to floor height. We’ll work out an approximate number of risers.Then we can discuss how much area you have for the stair, and how often you’ll be using the staircase. This gives us an idea on the diameter. At this point we can give an indication on the cost. Next, we look at where the stair needs to start and finish. With this information, We’ll do a basic drawing (we can even provide a 3-D model of the stair) for you to check. Selecting surface finishes and installation options rounds out the design process. We ensure that the stair complies with BCA and Australian standards. We can provide drawings for compliance, or arrange engineering or compliance checks for you.

How high can I build a spiral staircase?

The BCA limits a single flight of stairs to 18 risers between landings. By adding landings, we can build as high as you need.
As we custom build to suit your location, we fit the stair to match your floor to floor height. Most domestic settings will use a single flight between floors.

Do you supply a landing as part of your staircase?

The landing is an integral part of a spiral staircase, and its design is covered by regulation and standards. If your staircase manufacturer does not include a landing as standard, then you’re not getting a complete cost. Some manufacturers try to get away with a low-cost pine or particle board landing. That seems a shame, to cut costs on an integral part of your investment. We match the landing to the treads as standard.

What type of footing will I need?

We provide baseplates and top plates that can be fixed to timber or concrete floors, or set into concrete footings.

Is your stair rigid?

A staircase is subject to a lot of loads. The structure it is attached to may flex and move with temperature and wind. The weight and motion of people going up and down moves things around. Over time, your home may shift and move. Your staircase needs to accommodate for this. It can do it by moving as a complete unit and staying rigid, or by moving the component parts, Our staircases are fully welded. We can roll our stairs down a hill (but we don’t). There is nothing that will come loose, squeak or rattle. Any movement is taken where the staircase fixes to the building, where it is designed to happen. That’s not the case with modular staircases. Movement is taken at whichever joint is the weakest. As there are more joints, this could be anywhere. Often after a few years with modular stairs, joints are coming loose, surface treatments in seams are wearing, and corrosion is starting to peek through.

How are your stairs protected from the weather?

With our Hot Dip Galvanised external stairs, every surface, inside and out, is protected. With no joints to come loose or move, there is no place for corrosion to start. For more information on Hot Dip Galvanising see this article from the Galvanizers Association of Australia.

Do I need to pay up front?

We work with each of our customers individually on payment. We do not require a deposit to start work, but will require payment prior to delivery and installation. Payments can be staged throughout the process to suit your cash flow.
We can offer business accounts to commercial clients.

When should the Staircase be installed in my project?

We can fit at any time in the build, as long as the structure is there to fit to. As with any finished product, dirty trades need to take care not to damage the finish. While we can fit protective films, it may be better to install after the dirty trades are finished (at the fixing stage).

Is a Spiral Staircase suitable for a DIY project?

Yes, it is. While we would not recommend a DIY approach to the design and manufacture of the staircase itself, the installation is something that is well within the reach of a good handyman or builder. We will provide full instructions for installation, and are available on the phone to help if you get stuck. As we have worked closely with you for the design, usually our DIY clients know exactly where and how the stair will be installed. If you prefer to focus on other things, we can install your staircase for you.

Address

108 Beringarra Ave
Malaga, WA 6090
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